![]() The page appears to be providing accurate, safe information. ![]() Set 'SmartScreen for Microsoft Store apps' to off If its successful, re-enable the Antivirus. If you don't have another profile, add a new profile.ĭisable your Antivirus and other security utilities "temporarily" then try downloading the movie again. After a while, switch back to your original profile to see if the downloading is working. On Netflix app, click Menu > Switch Profiles and select a different profile. After a while, sign into Netflix again and see if you can download videos now. On Netflix app, click More Options > Sign Out. ![]() After reboot, check if Netflix download is working now. Restarting your computer or tablet to refresh Netflix app. Here are some things you can try that might help: My name is Andre Da Costa an Independent Consultant, Windows Insider MVP and Windows & Devices for IT MVP.
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